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UPDATES TO TERMS & POLICIES​

Last Updated: October 2026


  1. October 2026 - Documents: Commercial ToS

    1. Updated Open Source Clause

  2. September 2026 - Document: Commercial ToS

    1. Replaced "Weaviate AI Units" (AIUs) with "Weaviate Units" (WUs)

  3. September 2026 - Document: Weaviate List of Subprocessors

    1. Added Weaviate BV as a contracting entity for customers contracting with our LLC entity
    2. Added our authentication provider Descope, Orb billing and Fivetran supporting our billing

  4. May 2026 - Document: Support Terms

    1. Updated Target Response Times
    2. Updated Support Channels
    3. Added Exclusions for Free Services

  5. May 2026 - Document: SLA

    1. Sections updated regarding new product: Engram
    2. Added Exclusions for Free Services

  6. May 2026 - Document: Self-serve, and Commercial ToS

    1. New definition added: Free Services

  7. February 2026 - Document: Weaviate EOL Policy

    1. Clarified that we support the 3 most recent minor versions

  8. February 2026 - Document: Weaviate - DPA

    1. Added Annex A with processing requirements and TOMs
    2. Added detail on audit rights, severability, DPIA assistance and an explicit model training prohibition

  9. February 2026 - Document: Privacy Policy

    1. Clarified that the optional Weaviate Telemetry Module does not collect any personal data

  10. November 2025 - Document: Weaviate - Terms of Service

    1. Self-Serve Terms of Service (before: "Cloud Agreement")
      1. Section 6.1. Removed the indemnification procedure" "provided that (a) Customer will promptly notify Weaviate of such Claim, (b) Weaviate will have the sole and exclusive authority to defend and/or settle any such Claim, and (c) Customer reasonably cooperates with Weaviate in connection therewith. Customer, may at its option and expense, assist Weaviate in the defense of the Claim."
      2. Section 6.2. Removed the indemnification procedure: "provided that (a) Weaviate will promptly notify Customer of such Claim, (b) Customer will have the sole and exclusive authority to defend and/or settle any such Claim, and (c) Weaviate reasonably cooperates with Customer in connection with such Claim."
      3. Section 6.3. New: All party Indemnification Procedure

  11. November 2025 - Document: Weaviate - Data Processing Addendum

    1. Update to Clause 1: Definitions:
      1. New: "Company Personal Data", "Services", "Subprocessor"
    2. New Clause 3: Data Processor Personnel
      1. New Clause 11: Customer Obligations

  12. November 2025 - Document: Weaviate Commercial Terms of Service US & Non-US

    1. All Commercial Terms of Service (before "Enterprise Agreement US / Non-US"):
      1. Changed Enterprise Cloud into Dedicated Cloud
      2. Clause 8.1: removed "on a month-to-month basis at the same price, or at Weaviate's then current list price"
      3. Updated naming of "Enterprise Cloud" into "Dedicated Cloud"
    2. Section 5.3: "DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE." replaced with "EACH PARTY EXPRESSLY EXCLUDES ANY AND ALL FURTHER DUTIES OF CONFORMITY, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, WHETHER IMPLIED, STATUTORY OR OTHERWISE."

  13. October 2025 - Document: Weaviate Commercial Terms of Service US & Non-US

  14. Updated Section 6. Indemnification Procedure clarified

  15. October 2025 - Document: Weaviate List of Subprocessors

  16. Added two new subprocessors - Omni and VoyageAI

  17. Re-worked the page to make it clear where customer Business Data is stored

  18. Split into different sections with explanitory statements for each

  19. September 2025 - Document: Weaviate Self-Serve Terms of Service

  20. Updated Section 1.2. Customer Responsibilities updated

  21. Updated Section 1.3. Weaviate Updates updated

  22. Updated Section 9.7. Change Notification updated

  23. Updated Definitions 10. New definitions added.

  24. September 2025 - Document: Weaviate Data Processing Addendum

    1. Update. Customer Obligations clause added

  25. April 2025 - Document: Weaviate Self-Serve Terms of Service

    1. Updated Section. Customer responsibilities updated
    2. New Section. Weaviate Updates added
    3. New Section. Change Notification added

  26. December 2024 - Document: Weaviate SLA

    1. Update. Back up Policy updated

  27. November 2024 - Document: Weaviate End of Life Policy

    1. New Document: Weaviate End Of Life Policy
    2. New section to Document: Weaviate Support Terms
      1. New Paragraph: "End of Life Policy"

  28. September 2024 - Document: Weaviate Self-Serve Terms of Service

    1. New section: 8.3. Newsletter Consent

  29. August 2024 - Document: Weaviate Commercial Terms of Service US & Non-US

    1. New. Section 1.4
    2. New. Exhibit A
    3. Update. Chapter 10: Definition
      1. New term “Technical Services”
      2. Updated term “Weaviate Offering”