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List of Subprocessors

This page lists the subprocessors that we use to provide our services. Subprocessors are third-party data processors that we use to provide our services.


Last Updated: September 2026

The following subprocessors are authorized by the Data Controller to process data on behalf of the Data Processor.
Subprocessors are grouped below based on whether they process Business Data (i.e., customer data stored in our application) or Personal Data (i.e., information about our customers, such as billing or marketing details).


Weaviate Group Entities (Intra-Group Subprocessors)​

Where the Weaviate entity contracting with the customer is an affiliate of the entity operating the platform, the operating entity acts as an intra-group subprocessor.

CategoryEntitySubprocessing ActivitiesLocation
AffiliateWeaviate B.V.Operation of the Weaviate Cloud platform and customer support on behalf of affiliate contracting entities (e.g., Weaviate, LLC)Amsterdam, The Netherlands

Business Data Subprocessors​

Weaviate Database​

These subprocessors are used to host and operate our core application.

1. Primary Hosting Providers (Customer-Selected)​

Customers’ business data resides only on the cloud provider (and region) they select from the following options.

CategorySubprocessor NameSubprocessing ActivitiesWebsite
InfrastructureAmazon Web ServicesInfrastructure and hosting providerhttps://aws.amazon.com
InfrastructureMicrosoft AzureInfrastructure and hosting providerhttps://azure.microsoft.com
InfrastructureGoogle Cloud PlatformInfrastructure and hosting providerhttps://cloud.google.com

2. Supporting Infrastructure (Used for All Deployments)​

The following subprocessors provide supporting infrastructure services that are used across all customer environments, regardless of the selected cloud provider.

CategorySubprocessor NameSubprocessing ActivitiesWebsite
InfrastructureDash0Observability and system monitoringhttps://dash0.com
InfrastructureMongoDBData storage for billing and provisioninghttps://mongodb.com
InfrastructureTemporal CloudWorkload orchestrationhttps://temporal.io

Optional Infrastructure Subprocessors​

These subprocessors are used only if customers choose to utilise our Agent services.

CategorySubprocessor NameSubprocessing ActivitiesWebsite
InfrastructureModalGPU-as-a-Service providerhttps://modal.com
InfrastructureOpenAIAI feature connectivityhttps://openai.com
InfrastructureVoyage AIAI feature connectivityhttps://voyageai.com

Weaviate Engram​

These subprocessors are used to host and operate our core application.

CategorySubprocessor NameSubprocessing ActivitiesWebsite
InfrastructureAmazon Web ServicesInfrastructure and hosting providerhttps://aws.amazon.com
InfrastructureAmazon Web Services (Amazon Bedrock)LLM inference for Engram memory extraction, reconciliation, and transformationhttps://aws.amazon.com
InfrastructureTemporal CloudWorkload orchestrationhttps://temporal.io

Personal Data Subprocessors​

These subprocessors process personal data related to our customers, such as billing, marketing, and support information.
They do not process customer-stored business data.

CategorySubprocessor NameSubprocessing ActivitiesWebsite
CommunicationsGoogle WorkspaceProductivity and communications serviceshttps://workspace.google.com
CommunicationsTwilioEmail communications, alerts and marketinghttps://www.twilio.com
CommunicationsHubSpotCRM for marketinghttps://www.hubspot.com
SupportPylonCustomer support ticketing systemhttps://usepylon.com
SupportSlackInternal communications toolhttps://slack.com
SupportStripePayment services providerhttps://stripe.com
SupportSphereBilling and tax automationhttps://getsphere.com
SupportOmniBilling analyticshttps://omniapp.co
AuthenticationDescopeConsole user authentication and session managementhttps://descope.com
SupportOrbUsage metering and billing invoicinghttps://withorb.com
InfrastructureFivetranData pipeline for billing and product analyticshttps://fivetran.com

The Data Controller acknowledges and agrees that the list of subprocessors may be updated from time to time by the Data Processor in accordance with the terms of the Principal Agreement.