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Multi-factor authentication

Multi-factor authentication (MFA) increases the security of browser logins. MFA is not enabled by default.

Enable multi-factor authentication​

To enable MFA, follow these steps:

  1. Open the Weaviate Cloud console.
  2. Click on the Account dropdown menu in the lower left corner of the console (1).
  3. Select Account settings (2).
  4. Click on Enable MFA button (3).
Multi-factor authentication page
Open the Multi-factor authentication page and find the Enable MFA button.

  1. Open your authenticator application and scan the QR code.
  2. Enter the one-time code from your application (4).
  3. Choose a name for your MFA device (5).
  4. Click on the Submit button.
Enable MFA
Set up Multi-factor authentication.

After you configure MFA, Weaviate Cloud prompts you to supply the one-time authentication code each time you log in.

Disable MFA​

To disable MFA, contact support.

MFA and applications​

If you use a JavaScript/TypeScript client to connect a browser hosted application to Weaviate, do not enable MFA for that client's account.

There is no way to pass the the one-time authentication code to the application, so the application cannot connect to Weaviate Cloud.

Use API keys to connect browser based client applications to Weaviate Cloud.

Support​

For help with Serverless Cloud, Enterprise Cloud, and Bring Your Own Cloud accounts, contact Weaviate support directly to open a support ticket.

For questions and support from the Weaviate community, try these resources:

To add a support plan, contact Weaviate sales.