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Multi-factor authentication

Multi-factor authentication (MFA) increases the security of browser logins. MFA is not enabled by default.

Enable multi-factor authentication​

To enable MFA, follow these steps.

  1. Use your browser to connect to the WCD console.
  2. Click on your account profile. Select Account settings.
  3. Click the 'Manage Two-Factor Authentication' button.
  4. Enter your password to re-authenticate to WCD.
  5. Open your authenticator application and scan the QR code.
  6. Enter the code from your application in WCD.

After you configure MFA, WCD prompts you to supply the one-time authentication code each time you log in.

Enter MFA code

Disable MFA​

To disable MFA, contact support.

MFA and applications​

If you use a JavaScript or TypeScript client to connect a browser hosted application to Weaviate, do not enable MFA for that client's account.

There is no way to pass the the one-time authentication code to the application, so the application cannot connect to WCD.

Use API keys to connect browser based client applications to WCD.

Support​

For help with Serverless Cloud, Enterprise Cloud, and Bring Your Own Cloud accounts, contact Weaviate support directly to open a support ticket.

For questions and support from the Weaviate community, try these resources:

To add a support plan, contact Weaviate sales.